Sales Coordinator

Position Overview

We’re looking for a highly organized and service-oriented Sales Coordinator to support our wholesale business and deliver a seamless experience for our retail partners. This role manages orders, maintains visibility into inventory and order status, and serves as the internal point of contact for wholesale partners—connecting customers with the appropriate external sales representative while providing ongoing support.

This is a great opportunity for someone looking to build a strong foundation in sales operations, who enjoys problem-solving and delivering a high level of service.

• Serve as a primary point of contact for wholesale partners, managing communication, responding to inquiries, and delivering a high level of service
• Act as the internal hub for wholesale accounts, connecting customers with the appropriate external sales representative while remaining a reliable resource for ongoing support and coordination
• Process and maintain wholesale orders from entry through fulfillment, including order entry, updates, and issue resolution
• Maintain visibility into inventory and order status to ensure accurate communication and effective order management
• Coordinate with fulfillment and cross-functional teams to track orders, prioritize shipments, and resolve discrepancies or quality concerns, including returns (RTVs)
• Partner with external sales representatives to support account needs and ensure alignment across customer communication and order execution
• Manage sample inventory and coordinate sample needs for trade shows, market appointments, and sales requests
• Provide operational support across the sales function, including B2B website updates, customer catalog maintenance, and support for Majors and Off-Price accounts
• Support trade show preparation and general administrative and reporting needs
• Act as a liaison between Sales and IT to support system-related needs and troubleshooting
• Potential travel to regional trade shows if needed.

• Highly organized with strong attention to detail and consistent follow-through
• Proficiency in Microsoft Office Suite, particularly Excel
• Proficiency working in Google Workspace and digital collaboration tools
• Strong written and verbal communication skills
• Positive, solution-oriented mindset with a focus on customer service
• Ability to manage multiple priorities and work both independently and as part of a team