Accounts Receivable Clerk

Description

• Prepares, verifies and posts customer payments and transactions related to accounts receivable.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Effectively identifies delinquent accounts by reviewing A/R aging reports.
• Contacts delinquent account holders via email, phone, text and mailed correspondence to request and secure payment.
• Creates reports regarding the status of customer accounts as requested.
• Researches customer discrepancies and past due amounts with the assistance of the Credit Manager and Sales staff to ensure resolution.
• Processes account adjustments and refunds as appropriate.
• Assists Credit Manager with AIA contract monthly billing.
• Assists in generating, processing and mailing monthly billing statements.
• Responsible for maintaining customer tax exemption documentation and requesting updates as necessary.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Delivers incoming mail to appropriate department or individual; processes outgoing mail.
• Performs other related duties as assigned.

• Excellent verbal and written communication skills.
• Ability to operate related office equipment, such as computers, 10-key calculator and postage meter machine.
• Ability to work independently and in a fast-paced environment.
• Microsoft Outlook, Excel and Word skills are required.
• Ability to address customer service needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

• This job description is not intended to be all inclusive; there will be other duties assigned as other employee workloads, sales volumes or circumstances require. This job description is subject to change at any time.

• High school diploma or equivalent required;
  Associate’s or Bachelor’s degree in Accounting preferred but not required.
• At least two years of related experience required.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.