Administrative Specialist II

Position: Administrative Specialist II / 61163142
Location: Columbia

Job Responsibilities

SPECIAL NOTICE: THIS IS A TEMPORARY POSITION

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

* The Administrative Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency.

* Receives clients applying for TANF and SNAP benefits, explains services and registers/scan applications in SCOSA.

* Greets customers at the reception desk, discerns customers' needs and routes them to designated program/caseworker. Copies documents for clients and scans into the SCOSA system to appropriate caseworker.

* Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions.

* Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing mail daily. Receives FA Mailbox mail and scans for processing. Assists the supervisor as needed and performs other related duties as required.

* To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

* Responsible for assisting clients and coworkers with questions concerning EBT Cards.

* Responsible for receiving monies for the agency daily cash log.

* Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties.

* Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

Minimum and Additional Requirements

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or Bachelor's Degree may be substituted for the required program experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

* Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

* 15 days annual (vacation) leave per year

* 15 days sick leave per year

* 13 paid holidays

* Paid Parental Leave

* State Retirement Plan and Deferred Compensation Programs

DIVISION:
Economic Services / Horry County