Charities Customer Service Representative

Processes daily all filings received for the Public Charities Division of the Secretary of State’s Office. This may include the filing of registration statements, applications for exemption, financial reports, contracts, and notice of solicitation for charitable organizations, raffles, professional fundraisers, fundraising counsel and commercial coventurers.

Answers telephone and email inquiries and assists walk-in customers regarding charitable organizations, raffles, and professional fundraisers.

This position will be responsible for opening, sorting and stamping daily mail. Organizes, sorts and files all paperwork related to violations for charities, professional fundraisers and rafles.

High school diploma and work experience that is directly related to the area of employment.

A bachelor’s degree may be substituted for the related work experience.

Proficient in basic computer skills.

Ability to communicate effectively.

Two (2) years of prior continuous customer service and data entry experience in a professional office environment.

Employment in this position will be contingent upon the following:

• The starting salary for this position will be $39,000 - $40,255 depending upon experience.
• An acceptable review of your past employment history, personal references, and other sources, including, but not limited to, the criminal reference check which will be conducted by the South Carolina Law Enforcement Division (SLED).
• When applying for this position, the electronic state application must be completed in its entirety. This includes the Education and Work Experience sections and the Supplemental Questions. A resume will not be accepted in lieu of a completed application, nor will it be used to determine if an applicant has met the qualifications for the position.
• Failure to provide detailed and complete work-related information may result in your application being rejected.
• Any misrepresentation of yourself will disqualify you from the position.

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid parental leave
• State Retirement Plan and Deferred Compensation Programs