County Administrative Support Specialist II​/61013577 & 61012320

Two (2) Positions Available

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? The South Carolina Department of Social Services has the right job opportunity for you.

• The County Administrative Support Specialist II performs routine and specialized administrative duties in support of agency programs and management. Exercises judgment and discretion in various duties performed for the agency.
• Receives clients applying for TANF and SNAP benefits, explains services and registers applications, assigns caseworkers and scans registered applications in SCOSA.
• Greets customers at the reception desk, discerns customers' needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker.
• Performs clerical support for Economic and Family Services to include assigning MR's to SC WINS and scanning into SCOSA, etc.
• Serves as a switchboard operator for the agency by receiving calls and transferring calls to the desired extensions.
• Receives, opens, stamps, and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA; prepares outgoing mail daily.
• Orders supplies weekly for the clerical/economic unit, submits faxes, replenishes copiers and network printers with toner, paper and envelopes.
• Performs job delivery and/or performance with positive or appropriate customer services delivery to clients, the public and co-workers as an integral requirement.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.
• Performs emergency disaster management services to include American Red Cross sheltering and Disaster SNAP duties.
• Performs other related duties as required.

A high school diploma and two (2) years of clerical experience. An associate degree or bachelor's degree may be substituted for the required program experience.

Must possess a valid driver’s license and be able to operate a motor vehicle. Individuals must comply with necessary fieldwork assignments.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for employee, spouse, and children
• 15 days annual vacation leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid parental leave
• State retirement plan and deferred compensation programs

Economic Services / Charleston County