Front Desk Coordinator

Front Desk Coordinator

The Front Desk Coordinator will serve as the initial point of contact for the Corporate Office. He/she will handle all phone lines, greet visitors, employees, members, clients and vendors, and maintain the schedule for conference rooms within the corporate office. In addition, the Front Desk Coordinator will handle inventory control of general office supplies for the Human Resource team. Additional administrative duties include providing administrative support to the Human Resource, Membership and Marketing Departments.

• Answer all incoming calls in a professional and pleasant manner.
• Greet all guests entering Corporate Office in a timely and personable manner by standing, smiling and making eye contact.
• Direct all walk-in clients to the correct department/employee.
• Maintain schedule for conference rooms located at the Corporate office.
• Ensure the cleanliness of corporate conference and training rooms and restock with water, snack and supplies as needed.
• Assist in emailing corporate employees important updates regarding cleaning, security, safety tips, dry cleaning services, employee lunches, etc.
• Support Human Resources – greet applicants, assist with application process, etc.
• Provide clerical support to Human Resources, Marketing, Membership and Real Estate Sales as needed.
• Communicate needs to Housekeeping Service, Landscaping Service and Facility Maintenance.
• Provides assistance and support with various office projects/departments as needed such as gift fulfillment, mailings, special requests, etc.
• Notify corporate recipients of UPS, FEDEX Express and FEDEX Ground of their deliveries
• Assist with shipping and receiving for key executives
• Receive monthly payments from members for delivery to Accounts Receivable.
• Order janitorial supplies through purchasing department and place in supply room upon delivery.
• Assist Accounting's Assistant Controller by receiving service work invoicing for company/fleet vehicles and scanning to Enterprise, as well as updating spreadsheet.
• Provide quarterly assistance to Assistant Controller in collecting current mileage on the vehicles and update on spreadsheet.
• Organize monthly corporate birthday celebrations: order cake, send email/calendar invite. Organize potluck lunches.
• Assist with holiday decorating of Corporate Lobby and assist with set-up for our holiday meals at Corporate office (Thanksgiving and Christmas)
• Assist the Marketing Department with fulfillment needs.

• High School Diploma Required
• Two years of experience working in a similar position
• Excellent communication skills (oral and written)
• Proven experience with MS Office products to include Word, Excel, and Outlook
• Professional phone skills with excellent customer service
• Ability to organize, prioritize, meet deadlines and multi-task
• Ability to work in fast-paced environment

The Cliffs Benefits:

• A knowledgeable and passionate management team that leads by example
• Employee appreciation parties and team building events
• Premier training
• Excellent compensation including 15 vacation days and 9 paid holidays
• Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
• Employee Wellness Monetary Incentives
• Paid maternity and paternity leave
• A work/life balance!