Sr. Executive Assistant - ServiceMac

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Provides advanced administrative support to executives and management teams. Acts as focal point for department and company policy information. Handles a wide range of administrative and executive support-related tasks such as screening calls, scheduling appointments, maintaining calendars, making travel arrangements, responding to requests for information on a wide range of topics, and preparing reports. Handles confidential information and communications. Full comprehension of practices and procedures of the function, company structure, policies and programs.

Advanced computer skills.

• Typically provides executive support and assistance to an executive of the organization with responsibility for a broad range of organizational functions, such as operations, human resources and/or sales.
• Performs advanced, diversified and confidential executive assistance and administrative duties requiring broad and comprehensive experience, skill and knowledge of organization policies and practices.
• Manage and maintain multiple complex executive calendars, prioritizing scheduling conflicts and ensuring alignment across leadership teams.
• Coordinate domestic travel arrangements, including flights, hotels, transportation, itineraries, and last-minute travel changes.
• Schedules and maintains complex calendar of appointments, meetings and travel itineraries, coordinates related arrangements, gathers information, and determines and negotiates scheduling issues.
• Prepare, track, and reconcile executive expense reports while ensuring timely collection of receipts and supporting documentation.
• Regularly involved in issues of a confidential and/or sensitive nature.
• Prepares, creates and maintains reports, presentations, etc.
• Composes and initiates correspondence and memoranda.
• Tactfully screens a wide range of internal and external telephone calls and visitors, gathers information and decides on course of action, resolving routine and complex inquiries with internal and external contacts.
• May prepare and distribute meeting notes and action items, tracking completion of tasks for a broad area, resolving issues.
• Performs research for a wide range of issues and subjects.
• Meeting and event coordination – coordinates schedules and activities with other departments, finds location (on or offsite), makes lunch arrangements, gathers materials, recommends and tracks budgets, communicates information/schedule to those attending, etc.
• Other duties as assigned.

Required Education, Experience, Certification/Licensure

• Requires HS diploma; BS/BA preferred.
• 5+ years of Executive Assistant experience supporting senior executives or C-suite leaders.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, PowerPoint, Excel, and Word.
• Demonstrated experience managing multiple executive calendars and competing priorities simultaneously.
• Strong travel coordination and expense management experience.
• Ability to work independently with minimal supervision while maintaining exceptional attention to detail.
• Proven ability to manage confidential information with discretion and professionalism.
• Excellent written and verbal communication skills.
• Strong organizational, problem‑solving, and prioritization skills.

Candidates selected for employment will be required to successfully complete a background check, credit check and…