Program Coordinator II​/Office Manager II

Job Responsibilities

Are you a team player with the ability to work in a collaborative environment? If so, we may have an opportunity for you! We are seeking for an experienced Office Manager II to join our team. The SCDMV helps maximize value through vendor relationships and ensures our internal and external business partners have the tools they need to succeed. If you're ready to take your career to the next level and gain valuable experience, apply today!

This position is located in the Vehicle Services/Titles & Registration - Special Titles & Registration Unit, SCDMV Headquarters, Blythewood, S.C.

Responsibilities of the Office Manager II

• Provides direction and instructions on the title processing of the transactions and inquiries regarding de-titling mobile homes, salvage titles, lien processing, revocations, TI-021A applications, MCO backouts and other miscellaneous titling and registration actions from third parties via telephone, emails, and/or by mail for the assigned office. Track metrics and performance of assigned employees. Ensures processing time stays under 5 business days.
  
  Assist in the training of new employees and mentoring of all employees.
• Oversees assigned work unit to ensure all job functions meet established standards. Oversees and manages all work related to processing titles and registrations in the Specialized Titles and Registration mail-in office. Ensures necessary reports are generated and maintained.
• Use DMV Phoenix system to enter, retrieve, update and provide data for customers, courts, auditor's, treasurer's office, insurance companies and law enforcement. Process transactions to include, but not limited to, the issuance of salvaged titles, TI-021
  
  As, and de-titled mobile homes. Prepares routine correspondence.
• Responsible for ensuring Employee Performance Management System (EPMS) reviews are completed by scheduled due date. Evaluate the work of employees, disciplinary action, reviews, approves or disapproves employee leave request and ensures adequate coverage for the work unit.
• Performs other duties as required.
• Also potentially has up to three Vet-Success employees.

Minimum Requirements

• A bachelor's degree and relevant program experience. An equivalent combination of education and relevant experience may be accepted with prior approval.

• Must complete a nationwide criminal background check to include finger printing.

• Extensive knowledge of the SCDMV titling and registration processes and procedures; to include de-titling mobile homes, salvage titles, lien processing, revocations, TI-021A applications, MCO backouts and other miscellaneous titling and registration actions from third parties via telephone, email, and/or by mail for the assigned office.
• Assist in the training of new employees and mentoring all employees.
• Knowledge of office management policies, practices and procedures and ability to exercise discretion in interpreting and applying.
• Ability to plan, organize, direct/delegate, and review the work of subordinates.
• Ability to effectively communicate.
• Under minimal supervision, responsible for supervising multiple work units or a complex work unit.
• Must possess the ability to communicate effectively and to maintain confidentiality of files and records.
• Must display professional proficiency in all areas of job performance and possess good management skills.
• Works in a climate control office environment.
• The work requires a significant amount of time spent at a computer terminal.
• May occasionally be required to work extended hours outside of the normal scheduled working hours.
• Must be able to lift 10-15 pounds.
• May require limited travel.

What's in it for you?

At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees, and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career.

The South Carolina DMV offers a robust and competitive benefits program.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

So, what are you waiting for? Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!

Additional Comments The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions,…