Office Coord - Ombudsman (#021959) Agency Director, Columbia (RICHLAND

Job Responsibilities

• Under limited supervision performs a variety of complex administrative duties in the office of the ombudsmen for the director's office.
• Plan, supervise, coordinate and deliver customer service.
• Conducts follow through on concerns and ensure they are addressed in a timely manner.
• Document In the constituent services spreadsheet for tracking.
• Receives and distributes incoming mail to the appropriate staff members, documenting as needed on the automated system for tracking purposes.
• Routes correspondence to the proper officials.
• Responds to ARTSM for the office, to include entering paper 19-11 requests to staff member.
• Drafts position descriptions, position action requests, employee performance management system. Enter leave and attendance records.
• Prepare books for various meetings.
• This position has daily contact with inmates.

• Under limited supervision performs a variety of complex administrative duties in the office of the ombudsmen for the director's office.
• Plan, supervise, coordinate and deliver customer service.
• Review e-mails & phone calls to determine proper routing.
• Conducts follow through on concerns and ensure they are addressed in a timely manner.
• Document In the constituent services spreadsheet for tracking.
• Receives and distributes incoming mail to the appropriate staff members, documenting as needed on the automated system for tracking purposes.
• Routes correspondence to the proper officials.
• Responds to ARTSM for the office, to include entering paper 19-11 requests to staff member.
• Drafts position descriptions, position action requests, employee performance management system. Enter leave and attendance records.
• Drafts retirement letters, cards, misc corr.
• Complete travel paperwork.
• Prepare books for various meetings.
• This position has daily contact with inmates.

A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelor's degree may be substituted for the required work experience.

• A high school diploma and five years work experience that is directly related to the area of employment.
• A degree may be substituted for up to four years of the related work experience on a year-for-year basis.

The South Carolina Department of Corrections is committed to providing equal opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Agency Specific Application Procedure

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

• Yes
• No

02

If yes, how long have you been in your current position? (N/A if no)

03

For background check purposes, please give your full date of birth in MM/DD/YY format.

04

How would you describe your level of education?

• High School Diploma/ GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorates Degree
• None of the Above

05

How much work experience that is directly related to the area of employment do you have?

• Less than a year
• 1 Year, less than 2
• 2 Years, less than 3
• 3 Years, less than 4
• 4 Years, less than 5
• 5 Years, less than 6
• 6 Years, less than 7
• 7 Years, less than 8
• 8…