Office Coord - Ombudsman (#021959) Agency Director, Columbia (RICHLAND

Job Responsibilities

• Under limited supervision performs a variety of complex administrative duties in the office of the ombudsmen for the director's office.
• Plan, supervise, coordinate and deliver customer service.
• Conducts follow through on concerns and ensure they are addressed in a timely manner.
• Document In the constituent services spreadsheet for tracking.
• Receives and distributes incoming mail to the appropriate staff members, documenting as needed on the automated system for tracking purposes.
• Routes correspondence to the proper officials.
• Responds to ARTSM for the office, to include entering paper 19-11 requests to staff member.
• Drafts position descriptions, position action requests, employee performance management system. Enter leave and attendance records.
• Prepare books for various meetings.
• This position has daily contact with inmates.

• Under limited supervision performs a variety of complex administrative duties in the office of the ombudsmen for the director's office.
• Plan, supervise, coordinate and deliver customer service.
• Review e-mails & phone calls to determine proper routing.
• Conducts follow through on concerns and ensure they are addressed in a timely manner.
• Document In the constituent services spreadsheet for tracking.
• Receives and distributes incoming mail to the appropriate staff members, documenting as needed on the automated system for tracking purposes.
• Routes correspondence to the proper officials.
• Responds to ARTSM for the office, to include entering paper 19-11 requests to staff member.
• Drafts position descriptions, position action requests, employee performance management system. Enter leave and attendance records.
• Drafts retirement letters, cards, miscellaneous corr.
• Complete travel paperwork.
• Prepare books for various meetings.
• This position has daily contact with inmates.

State of South Carolina

Minimum Requirements:

• A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelor's degree may be substituted for the required work experience.

• A high school diploma and five years work experience that is directly related to the area of employment.
• A degree may be substituted for up to four years of the related work experience on a year-for-year basis.

The South Carolina Department of Corrections is committed to providing equal opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.