Program Coordinator for the Brain Health Network

Program Coordinator for the Brain Health Network Department: SOMC Brain Health Part/Full Time:
Full Time Advertised Salary Range:
About UofSCFrom the Upstate to the Low country, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning.

All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

The Program Coordinator is under the limited supervision of the Program Manager and serves as the lead coordinator for patient support and front-end administrative operations within the Brain Health Network. The position exists to guide daily workflow execution, reinforce operational standards, and support staff performance to ensure efficient, accurate, and compliant patient services. The primary goal of the role is to coordinate referral, scheduling, and intake processes while providing first-line leadership and operational guidance within established program policies and procedures.

To demonstrate commitment to conducting business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations.

• Excellent verbal and written communication skills
• Organizational and administrative management skills
• Customer service and conflict resolution skills
• Knowledge of Epic or comparable EMR systems
• Ability to evaluate, develop and implement new workflows and processes
• Ability to oversee multiple administrative and patient support functions simultaneously
• Ability to ensure accuracy, consistency, and quality in patient-facing processes
• Demonstrated experience working with an EMR system
• Proven ability to train staff, manage workflows, and support daily administrative operations
• Ability to handle sensitive information with discretion and professionalism

• Advanced proficiency with Epic or similar EMR systems
• Working knowledge of patient registration, insurance verification, referrals, and authorization processes
• Familiarity with HIPAA requirements and medical records management standards
• Prior experience leading or supporting patient support services, front desk, or administrative healthcare teams
• At lease 1 year experience in a led, supervisory or training role

Job Close Date 09/25/2026

Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors.

Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 25, 2026.

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.