County Admin Support Specialist II ​/ 61014718

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

• The County Admin Support Specialist II provides administrative support involved in the daily operation of the office. Performs varying tasks that have significant impact on the operation of the agency.
• Greets customers at the reception desk, discern customers needs and routes them to the appropriate person for assistance. Explains services and registers applications, assigns information received to caseworkers and scans information to the appropriate person in SCOSA.
• Receives calls coming into the office, screens calls and transfers appropriately. Assists clients with questions/problems concerning their Electronic Benefits Transfer (EBT) cards.
• Receives, opens, dates stamps and distributes all mail received at the window, the drop box and thru the FA mailbox and assures assigned appropriately in SCOSA and to the correct individual. The drop box is checked multiple times daily to include checking at 5 PM to assure everything is dated for the date received.
• Orders supplies for the unit, replenishes copiers and network printers with toner, paper and envelopes, assures the lobby is maintained to include updated posters, brochures and applications for SNAP/TANF/ Refugee Assistance are in the lobby and properly labeled.
• To ensure that personal identifying information (PI) is properly used, accessed, gathered, shared and disposed. To protect the agency and applications by safeguarding systems, equipment and data.
• Performs emergency disaster services to include American Red Cross sheltering and Disaster SNAP duties; perform other related duties as required.

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or higher may be substituted for all or part of the work requirements.

Selected positions may require the ability to type at a corrected rate of 35 words per minute.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Horry County

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.