Administrative Specialist II​/Titles & Registration Specialist II

Titles & Registrations Specialist

Are you seeking a career in public service? Do you have a passion for customer service? Then we may have the opportunity for you! The SCDMV is looking for a motivated and dedicated Titles & Registrations Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!

This position is in the Vehicle Services/License Plate AOS Unit at SCDMV Headquarters in Blythewood, SC. Responsibilities of the Titles & Registrations Specialist II include:

• Processing transactions for specialty license plates to include Personalized, Official, State Boards/Commissions and Confidential.
• Responding to routine inquiries from customers by mail and modes of communication such as telephone, email and occasionally in person.
• Advising customers on appropriate actions for payment, services and required documentation for transaction processing. Resolving customer issues and inquires through record research.
• Using SCDMV Phoenix system to enter, retrieve, update and provide data for customers, courts, and law enforcement. Providing support to SCDMV Branch Offices and other work units.
• Reconciling transaction reports and maintaining accurate cash drawer.
• Reviewing documents for accuracy and compliance. Preparing documents for scanning.
• Opening and disseminating mail for Special Plate Unit.
• Performing other duties and responsibilities as directed.

Minimum and additional requirements include:

• A high school diploma or equivalent.
• Must complete a nationwide criminal background check to include finger printing.
• In-depth knowledge of state motor vehicle laws and regulations; in-depth knowledge of SCDMV titling and registration policies and procedures.
• Ability to work in a team environment.
• Ability to interpret and apply rules and regulations.
• Ability to exhibit initiative, sound judgment and logical thinking.
• Must have exceptional customer service, organizational and time management skills.
• Must effectively deal orally and in writing with internal/external customers to disseminate and obtain information.
• Proficiency with the use of personal computer and MS Office products.
• Employee works under general supervision, however, has moderate amount of independence and discretion.
• Works in a climate-controlled office setting with significant time spent at a computer terminal.

Agency preferred:

• A high school diploma and two (2) years related job experience.

What's in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina DMV offers a robust and competitive benefits program.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth! The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.