County Administrative Support Specialist II

Job Responsibilities

• The County Administrative Support Specialist II performs a variety of advanced clerical and typing duties necessary for the continued operation of a county DSS office. Exercise judgment and discretion in various duties performed for the agency. Performs all clerical duties/support for a DSS office.
• Receives clients applying for FI and SNAP benefits, explains services and register applications, assigns caseworkers and scans registered applications in SCOSA.
• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desire extension and assembling folders for intake cases.
• Greets customers at the reception desk, discerns customers' needs and routes them to designated programs/caseworkers either directly or via tracking sheet through client registration. Copies documents for clients and scan into SCOSA system to appropriate caseworker.
• Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out of cases, prepare alert changes, process MRs, and scan into SCOSA, researches via computer.
• Receivers, open, stamps and distributes all drop box and incoming mail to appropriate individuals or in folders in SCOSA, and prepares outgoing an mail daily.
• Orders supplies weekly for clerical unit, submit faxes, replenishes copier and network printer with toner, paper and envelopes. Responds to quality control requests, assist the supervisors as needed and preform other related duties as required.
• Back up for FIFN reimbursements. Back up EBT Coordinator. Performs other duties as required.
• To ensure that personal identifying information(PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data
• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties: perform other related duties as required.
• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or higher can be substituted for relevant work experience.

Selected positions may require the ability to type at a corrected rate of 35 words a minute.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Program

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.