Automotive Service Manager Auto

Automotive Service Manager | Up to $100K | Automotive Experience Required

Schedule: Monday–Friday, 8:00 AM–6:00 PM
Pay Type: Salary plus commission
Earning Potential: $80,000–$100,000 annually

How to Apply (IMPORTANT)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

Key Responsibilities

• Manage daily automotive shop operations while also performing Service Advisor/Service Writer responsibilities.
• Handle customer intake, document vehicle concerns, and manage repair orders from write-up through completion.
• Create and present repair estimates, maintenance recommendations, and additional service needs to customers.
• Follow up with customers by phone, text, and email to obtain repair authorizations and provide service updates.
• Manage a daily vehicle count of approximately 10–20 vehicles.
• Oversee shop workflow and collaborate with technicians to keep repairs moving efficiently.
• Monitor and maintain shop key performance indicators (KPIs), including an average repair order (ARO) target of approximately $650.
• Use Tekmetric for shop management and Digital Vehicle Inspections (DVI) and Steer for CRM activities.

Qualifications

• At least 5 years of automotive management experience.
• Experience managing day-to-day operations in an automotive service or repair environment.
• Service Advisor or Service Writer skills, including customer intake, estimate presentation, repair authorization, and repair-order management.
• Experience working with domestic and Asian vehicles.
• Ability to manage customer concerns and resolve conflicts professionally.
• Experience monitoring automotive shop performance and KPIs.
• Ability to work Monday–Friday from 8:00 AM–6:00 PM.

Compensation & Benefits

• Salary plus commission compensation structure.
• Commission based on a percentage of store gross profit (GP).
• Annual earning potential of $80,000–$100,000.
• 401(k) with 6% company match.
• Life insurance available after 90 days.
• Uniforms provided.
• Paid time off (PTO) beginning after 1 year.
• Accrual-based sick time beginning after approximately 90 days.
• Paid holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• ASE reimbursement.
• Paid training available for employees who choose to participate.
• Monday–Friday schedule with no weekends.

Why Work Here

This is a family-owned automotive repair shop with a tight-knit, collaborative team and a drama-free work environment. Employees are treated like part of the family rather than numbers, and the owner values loyalty, trust, training, and long-term growth. The team also gets together for lunches approximately 1–2 times per month and occasional outings.

The shop operates a 5-bay facility with 3 lifts, an alignment rack, and HVAC for year-round comfort, with a fourth lift planned. The operation services 75+ vehicles per week across domestic, Asian, European, and fleet vehicles.

The team uses Tekmetric for shop management and Digital Vehicle Inspections (DVI) and Steer for CRM. This position offers the opportunity to lead daily shop operations while remaining directly involved in customer service, repair-order management, technician workflow, and shop performance.

Apply today and complete your initial screening with Paige to learn more about this Automotive Service Manager opportunity.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.