Billing and Rates Analyst

Overview

Indirect Influences: Power Supply Planning, Member Programs, Finance and Accounting

Outside Interactions: Member Cooperatives, Wholesale Power Providers, and External Vendors/Contractors, South Carolina Power Team

The Billing and Rates Analyst will work closely with the Billing Team to ensure accurate and timely billing process execution and financial reporting completion. Included in this process will be the operation of Central’s billing software, ensuring accurate rates and contract implementation, as well as validating billing data.

The ideal candidate will provide strong analytical support to Central’s Member Cooperatives and Cooperative members, including rate analysis, economic development quotes, contract development and compliance, annual true-up adjustments, monthly fuel adjusters, and more.

• Operate and maintain Central’s billing system to ensure accurate and timely invoices and proper integration of rates.
• Perform billing and rate analysis to validate data accuracy, identify trends, and ensure the correct application of rate structures and adjustments.
• Develop, evaluate, and maintain economic development rate quotes, ensuring compliance with Central’s policies, rate schedules, and regulatory requirements (if any).
• Maintain a thorough understanding of all billing procedures, processes, and timelines.
• Provide analytical and Member support to Cooperative members by responding to billing inquiries, resolving discrepancies, clarifying rate applications and communicating billing information clearly and effectively.
• Work with internal departments to ensure accurate contract implementation and billing integration.
• Prepare and analyze reports, forecasts, and financial summaries related to billing, rate performance, and Member impact to support management and Member Cooperative decision-making.
• Stay informed of industry trends, rate design methodologies and regulatory changes that may impact rates, contract terms or billing practices.
• Assist with the development, review, and auditing of industrial pass-through contracts.
• Conduct periodic audits of industrial and wholesale billing data to ensure compliance and accuracy.
• Develop and maintain reports, dashboards, and visualizations to support Cooperative decision-making.
• Lead and participate in projects to examine, define, and modify business processes
• Identify and recommend opportunities to apply technology to improve and enhance business unit functions and processes and reduce rate volatility.

• Strong knowledge of billing systems, financial analysis, and contract administration.
• Ability to interpret, analyze, and audit complex contract terms and billing calculations.
• High level of accuracy and attention to detail in managing large volumes of data.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Power BI); experience with billing or ERP systems is preferred.
• Strong problem-solving skills with the ability to resolve billing discrepancies independently.
• Effective communication and interpersonal skills to work with Member Cooperatives, industrial members, and internal teams.
• Ability to manage multiple priorities in a fast-paced environment and meet strict deadlines.
• Familiarity with utility billing and cooperative operations is desirable.

• Bachelor’s degree in Business, Economics, Accounting, Finance, or a related field required.
• 3-5 years of experience in billing, financial analysis, or contract administration preferred.
• Experience in the energy/utility sector or cooperative environment is a plus.