Business Development Manager

We are seeking an experienced Business Development Manager to lead our client’s Sales, Retail, and Customer Service teams while driving company growth and delivering exceptional customer experiences at every touchpoint. The ideal candidate is a strategic thinker, strong communicator, and collaborative leader who thrives in a dynamic, fast-paced environment.

• Competitive base salary with quarterly performance-based bonuses
• Company vehicle and cell phone allowance
• 401(k) with company match
• Medical, dental, and vision insurance
• Short-term and long-term disability coverage
• Life and AD&D insurance
• Voluntary accident and critical illness insurance
• Flexible Spending Account (FSA)
• Holiday Savings Account
• Paid Time Off (PTO) starting on day 1, with increases based on tenure
• Paid holidays
• Employee referral program
• Propane discounts and other employee perks

• Lead, coach, and manage all Sales functions, including Outside Sales, Inside Sales (retail and residential), and the Customer Service Team.
• Develop and implement strategic plans to achieve company growth and expand market presence.
• Monitor key performance metrics, including sales performance, customer retention, service delivery, and team productivity.
• Oversee customer experience initiatives to ensure consistent, high-quality interactions across all departments.
• Build strong internal partnerships with Dispatch, Operations, Service, and Finance teams to support organizational goals.
• Identify and pursue new business opportunities, including commercial, agricultural, and residential markets.
• Conduct regular team coaching, training, and performance evaluations to ensure team excellence.
• Manage key customer accounts and serve as an escalation point for complex issues.
• Analyze market trends, customer feedback, and competitive activity to guide strategic decision-making.
• Represent the company at industry events, networking functions, and community outreach activities.
• Assist with budgeting, forecasting, and resource planning for Sales and Customer Service functions.
• Perform other duties as assigned.

• Bachelor’s degree in Business, Marketing, Management, or related field (or equivalent experience).
• Minimum 5 years of leadership experience in sales, business development, or related roles.
• Demonstrated ability to lead cross-functional teams toward shared goals.
• Strong communication, negotiation, and relationship-building skills.
• Proven track record of achieving revenue growth and managing customer-facing operations.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency in CRM systems, reporting tools, Microsoft Office, and general computer applications.
• Ability to travel regularly and represent the company professionally.