Financial Aid Coordinator

Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team. We pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are committed to student success.

Be part of a forward‑thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career, apply today. We welcome applicants from all backgrounds who are committed to excellence in education.

This position requires significant breadth and depth of financial aid knowledge across all aspects of counseling, processing, and eligibility determinations. The employee must have advanced communication, collaboration, data processing, and computer literacy skills, and will work mainly within the financial aid department under general supervision of the Assistant Director of Financial Aid. The role may require working beyond 40 hours during peak periods and occasional overnight travel.

• Provide life‑cycle processing for a substantial case load, encompassing packaging, verification, loans, SAP, professional judgments, State Aid, Pell Grant LEU, UEH, defaults, over payments, student eligibility, and citizenship review.
• Counsel and assist students and parents on all aspects of aid eligibility, application, renewal, and financial planning, communicating effectively and educating on policies and procedures.
• Lead proactive student and academic outreach including FAFSA completion support, high‑school nights, orientation, EDGE, Grad Fest, class presentations, partnership with academic divisions, and participation in student success teams and academic meetings.
• Review, recommend, and manage policy, procedure, and process improvements for areas such as Satisfactory Academic Progress, Direct Loans, State Aid, and Federal Work‑Study.
• Act as a lead advisor in one of the following areas:
  • Website/consumer information – manage the department’s public website, ensuring accuracy and compliance.
  • Entrance, Exit, and In‑Grace counseling – coordinate all outreach efforts and lead related events.
  • TC Cares and SC Thrive – partner with student engagement, providing support to under‑resourced populations.
  • Undocumented and Homeless students – serve as liaison and advisor for these student groups.
• Support, develop, and deliver financial literacy programming at the Money Management Center; provide financial aid knowledge to departments in the One Stop Matrix Management System; participate in professional development and cross‑training; serve on committees.

Bachelor’s degree and experience in higher education, federal and state financial aid laws, and student information systems. In lieu of direct financial aid experience, prior experience in case management and regulatory compliance is acceptable.

• Knowledge and experience with student information systems (BANNER preferred).
• Efficient implementation of college policies and procedures.
• Strong critical thinking, creativity, organization, and problem‑solving skills.
• Excellent written and oral communication skills.
• Ability to provide supportive counseling for diverse student issues.

Tri‑County Technical College offers a comprehensive benefits package for full‑time employees, including:

• Health, dental, vision, long‑term disability, and life insurance for employee, spouse, and children.
• Basic life insurance and optional supplemental coverage.
• 15 days annual vacation leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• Paid parental leave.
• State retirement plan and deferred compensation (401(k) with employer contributions).
• Professional development opportunities, including team events and training programs.
• Employee Assistance Program (EAP) with counseling services.
• Work‑life balance supports such as flexible work schedules, 37.5‑hour work weeks, and abbreviated Fridays.

Tri‑County Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, including lactation), national origin, age (40 or older), disability, or genetic information.