Strategic CS Programs Lead Adoption & Growth
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-07-13
Listing for:
Genesys
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Change Management, Client Relationship Manager, Corporate Strategy
Job Description & How to Apply Below
Location: Columbia
Genesys is seeking a Senior Customer Success Manager in the United States to shape and scale high-visibility CS programs that drive adoption, retention, and growth. You will own initiatives that connect strategy, data, and execution while maintaining direct engagement with a select group of customers.
You’ll partner with leadership to operationalize strategic initiatives, standardize success metrics, and ensure measurable outcomes across teams.
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