Executive Customer Success Leader: ROI, Adoption & Strategy
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Jobtailor is seeking an experienced Senior Customer Success Leader to drive a high-performing team in a fast-growing SaaS environment. You will guide executive-level engagements, champion adoption of Genesys solutions, and shape the customer journey from strategy to ROI.
Strong CX, CRM, and data-driven storytelling are essential to drive growth. You will mentor the team to deliver compelling EBRs and QBRs, expand reference-ability, and strengthen stakeholder partnerships across advisory boards
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