Program Coordinator I ​/ Assistant Office Supervisor III - 190920

Assistant Office Supervisor

Do you thrive in a fast-paced environment? Are you ready to put your management and leadership skills to use? If so, the Department of Motor Vehicles may have a position for you as an Assistant Office Supervisor. This position is in the Vehicle Services / Titles & Registration Research Unit, at SCDMV Headquarters in Blythewood, S.C. Responsibilities of the Assistant Office Supervisor III include supervising all aspects of the assigned work in the work units: effective planning, issuing, tracking and monitoring the workflow assigned to employees along with monitoring employees leave and attendance ensuring it entered and approved in SCEIS correctly.

Reporting, monitoring, delegating work to employees while maintaining a tracking log of work received and issued. Ensuring that weekly reports are done on time and accurately. Ensures all work is processed with five business days upon receipt. Resolves complex problems and answers complex questions related to the department. Able to perform all tasks required to be done by Titles & Registration Specialist.

Ensuring all employees are cross-trained. Interprets laws, policy and procedures; recommends changes as needed to continuously improve department performance. Supervises the screening, interviews, selection of new employees, along with processing of the planning stages, quarterly and yearly evaluations of all employees by their due date. Responsible for mentoring, coaching and developing of all assigned staff. Monitors equipment and inventory of all DMV property.

Completes and maintains end of the day reports for financial transactions including ensuring all employee's monies balance daily and prepare the deposit for the bank. Ensuring that all scanned work is turned in daily, along with backout, line voids and overrides; must be signed and filed daily. Performs other related duties as required.

Minimum and additional requirements include a high school diploma and relevant program experience. In-depth knowledge of South Carolina vehicle laws and regulations. In-depth knowledge of SC DMV policies and regulations and is able to use that knowledge to train and mentor Title & Registration Specialist. Ability to understand and explain complex DMV policies and procedures to employees and customers along with in-depth knowledge of DMV Phoenix system.

Ability to train, coach, and direct agents for the purpose of quality control and development. Employee works under general supervision by the Vehicle Research Manager of Titles and Registration; however, has moderate amount of independence and discretion. Responsible for supervising multiple employees within the department. Works in a general office environment. May be required to work extended hours outside of the normal scheduled work week.

Must be able to lift 10-15 lbs. May be required to travel to court and meetings.

Agency preferred qualifications include a high school diploma and three (3) years related job experience or an equivalent combination of education and experience.

What's in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina DMV offers a robust and competitive benefits program. Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week). 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees).

An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household.

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education. Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.