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Customer Service Lead Site, Escalations

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: BlueCross BlueShield of South Carolina
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Lead — On‑Site, Escalations & Growth
Location: Columbia

A healthcare insurance company in Columbia, SC is seeking a Customer Service Leader. This role involves answering complex inquiries, assisting with escalated issues, and ensuring departmental efficiency. Candidates should have strong organizational and communication skills, and at least one year of customer service experience is preferred. Benefits include health plans, retirement savings with company match, and paid time off. This position is on-site, promoting a collaborative work environment.
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