More jobs:
Call Center Agent - Gainesville
Job in
Jonesville, Union County, South Carolina, 29395, USA
Listed on 2026-07-05
Listing for:
Campus-USA-Credit-Union
Full Time
position Listed on 2026-07-05
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM, English Customer Service
Job Description & How to Apply Below
Location: Jonesville
Hours for this position:
Monday - Friday: 9:45 AM - 6:15 PM Saturday: 8:45 AM - 2:15 PM (1-2 per month)
Role Assist members and potential members with phone requests by explaining products and services while also resolving inquiries and issues. A knowledgeable and effective communicator is essential to promote products and services that enhance the member's financial relationship with CAMPUS.Essential Functions & Responsibilities Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Assist members and potential members with their telephone requests. Answer questions about products and services, resolve problems within their authority, and refer issues beyond their authority to their supervisor along with their recommendations
Handles the processing of loan applications for members, reviewing each request to ensure alignment with their financial needs. Identifies other lending products that could enhance their borrowing experience and provide greater financial flexibility
Strive to meet established call volume, production, call review scores, and adherence goals
Identify cross-sell opportunities and promote products and services to members
Assure that appropriate records are maintained and required reports are prepared
Education
High School Diploma or GEDExperience0 - 1 year of similar or related experience
Other Skills Attention to Detail Collaboration and Teamwork Communication Confidentiality and Discretion Conflict Resolution Cross-Selling Excellent Member Service Microsoft Office Products Problem Solving Product Knowledge Time Management and Organization Full-Time Employee Benefits Package Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance.
CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
EOE/AA including Veterans and Disabled
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×