Receptionist, Customer Service​/HelpDesk

Receptionist – RHS Job Description

Looking for a great job to work this semester and into the future? Are you a person who is customer focused, hardworking, a team player and dependable? If you answered Yes, then we want you!

Team Members in this position at 1855 Place will be responsible for making a positive first impression to guests by providing fast accurate answers to questions regarding Residential and Hospitality Services, 1855 Place, the University, and East Lansing, and exhibiting passion for MSU.

1855 Place Welcome Desk

$13.73 per hour

Typical job duties of the Welcome Center team member are, but not limited to:

• Answering questions via phones, online and in person from students, parents, staff, and the general public.
• Sorting, logging and distributing mail and packages.
• Assisting in maintaining records and accounts, running errands.
• Assisting in basic building operations.
• Duties associated with this position may involve light/moderate physical effort, including lifting, bending and daily computer use.

• Be enrolled as a student at Michigan State University (during academic year).
• Demonstrated commitment to outstanding customer service.
• Motivated self-starter and able to complete tasks in a timely manner with minimal supervision.
• Excellent communication skills (written and verbal).
• Positive and respectful, especially when working with a diverse population.
• Dependable and reliable.
• Must be able to work this Fall Semester 2026 and Spring Semester 2027.

• Be able to lift up to 25 pounds.
• Be able to sit or stand for extended periods of time.
• Be able to work in a very fast pace environment.

• Be able to work around 10 – 20 hours per week.
• May require different shifts based on operational needs.
• Monday through Friday 7:15 am to 7:15 pm.
• Saturday and Sunday 8:45 am – 7:15 pm.
• Position does require weekends, University Breaks (Summer, Fall, Winter, Spring), and working during Sporting/Special Events.

1855 Place Welcome Desk (Loc)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.