Escalations Specialist - Customer Care & Resolution
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-07-13
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Dormont Manufacturing Co in South Carolina is searching for an Escalations Coordinator to enhance customer experiences and effectively resolve escalated customer cases. This role involves critical problem-solving, effective communication, and collaboration with front-line associates.
The ideal candidate has a high school diploma, at least one year of customer service experience, and possesses strong interpersonal skills. This position offers comprehensive benefits including competitive pay and a supportive work environment.
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