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Customer Experience Specialist II

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Southcarolinablues
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

Blue Cross Blue Shield of South Carolina seeks a Customer Service Advocate II to handle customer inquiries in person, by phone, and online. The role requires accurate documentation, collaboration with other departments, and research to resolve issues in a fast-paced environment.

The position is on-site at 18901 Farrow Road, Columbia, SC 29203, Monday–Friday, 7:30am–4:00pm. 1 year of customer service or claims processing preferred; HS diploma required; BCBS SC offers comprehensive benefits.

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