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Call Center Tech Support Specialist II

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: State-of-South-Carolina
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

State of South Carolina is seeking a Junior Call Center Specialist II for the CMS Call Center in the SC Judicial Branch. You will provide technical and procedural support for SC E-Filing, AIS, and CMS systems, handling high-volume inquiries.

Role requires handling complex issues, documenting actions, and assisting with knowledge base updates. Strong Windows/Office/SharePoint familiarity and courteous service are essential.

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