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Customer Success Team Lead — EdTech for District Impact

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Pearson
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Client Relationship Management
  • Management
    Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

Pearson seeks a Team Manager, Customer Success to lead a district Partner Success team responsible for onboarding, implementation, and ongoing partnership across Pearson’s PALS solutions for K‑12 districts.

The role drives adoption, retention, and measurable impact, collaborating with Sales, Product, and Customer Support to deliver a seamless post‑sale experience and long‑term growth.

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