Guest Services Associate

Starting at $13.00 per hour | Up to 28 hours per week

Imagine coming to work surrounded by breathtaking gardens, world-renowned sculpture, and native wildlife. At Brookgreen Gardens, that is simply part of the job.

As a Guest Services Associate, you will be one of the first people our guests meet and an important part of what makes their visit memorable. Whether you are welcoming a first‑time visitor, helping a family plan their day, or greeting guests during one of our spectacular special events, you will help create the warm and welcoming experience Brookgreen is known for.

Brookgreen Gardens is a nationally recognized sculpture garden, botanical garden, accredited zoo, and National Historic Landmark located across from Huntington Beach State Park. As a mission‑driven nonprofit, we bring together art, nature, history, and wildlife to create meaningful experiences for our guests and community.

This is a fun and rewarding opportunity for anyone seeking flexible, part‑time hours in a truly one‑of‑a‑kind setting.

• Work up to 28 hours per week with flexible scheduling
• Work in an extraordinary setting surrounded by art, gardens, history, and wildlife
• Help bring signature events such as Summer Light and Nights of a Thousand Candles to life
• Enjoy a schedule that may include daytime, weekend, holiday, and occasional evening hours
• Receive a complimentary household membership to Brookgreen Gardens
• Enjoy free daily access to Huntington Beach State Park
• Receive employee discounts on retail and food purchases
• Participate in a 403(b) retirement plan with a $0.75 match for every $1 contributed, up to 5%, after one year of eligibility
• Join a supportive team committed to creating an exceptional experience for every guest

• Welcome guests with warmth, enthusiasm, and exceptional customer service
• Sell admission tickets and accurately operate point-of-sale systems
• Help guests discover garden features, exhibits, programs, and upcoming events
• Process cash and electronic transactions and balance drawers accurately
• Answer questions and assist guests in making the most of their visit
• Support special events and café operations as needed
• Contribute to Our Brookgreen Culture through teamwork, ownership, and a welcoming approach

• Friendly, professional, and engaging communication skills
• A genuine interest in helping people and creating positive experiences
• Previous customer service experience preferred
• Comfort using computers and point-of-sale systems
• Ability to stand for extended periods
• Availability to work weekends, holidays, and occasional evenings

Pre‑employment screening, including a drug screen and background check, is required upon hire.