Healthcare Support Specialist (Inbound
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-08-18
Listing for:
Sharecare
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Location: Columbia
Sharecare is seeking a Customer Service Representative to handle inbound calls from members and providers, document interactions, and deliver courteous support. The CSR uses a computerized system, manages inquiries, explains programs, and aims to meet call center metrics in a fast-paced environment.
Strong communication, ability to multitask, HIPAA awareness, and basic MS Word/Outlook skills are preferred to ensure accurate information and timely resolutions for customers.
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