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On-Site Customer Experience Advocate II

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Southcarolinablues
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 56000 USD Yearly USD 38000.00 56000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

Blue Cross Blue Shield of South Carolina is seeking a Customer Service Advocate II to join our Columbia, SC team. This full-time, on-site role requires responding to customer inquiries with accuracy and courtesy, often requiring research and cross-department coordination to resolve issues.

The position emphasizes documentation, process improvements, and training support as part of daily operations. A high school diploma is required, with preference for related experience or a degree.

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