Telecommunicator

Salary: $49,046.49 Annually

This position typically provides emergency response services to the residents of Berkeley County; works under stressful, high-risk conditions; and deals courteously and effectively with fellow employees and citizens.

• Serves as the first link to emergency response services by answering and dispatching routine and 911 emergency calls to police, fire and emergency medical units and agencies.
• Asks questions to interpret caller's needs and translates information to the appropriate codes.
• Maintains a log of radio transmissions, telephone calls and other pertinent information and facts and inputs them into a computer.
• Operates NCIC machine to retrieve license registration information and outstanding warrant information.
• Files all related paperwork.
• Works under the general direction of the Communications Manager and Shift Supervisors.
• Performs clerical, administrative and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork and scheduling appointments.
• Performs other duties as assigned.

• High School diploma or equivalent.
• Six (6) months of experience.
• Computerized testing required;
• CPR Certification within six (6) months of employment;
• Certification as Emergency Medical Dispatcher, NCIC terminal operator, and Certified 911 Telecommunicator within first year of employment;
• Willingness to attend training classes anywhere in the continental U.S.;
• Departmental testing may be administered during interview;
• A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file;
• Must not have been convicted of a crime in which a sentence of one (1) year or greater could have been imposed by the Courts.
• This is a safety sensitive position and will be required to report to work during any declared emergency situation.