Service Receptionist​/Customer Service​/Cashier

Overview

Service Receptionist / Customer Service / Cashier — Mills Automotive Group, Columbia, SC.

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$7.50/hr - $7.50/hr

CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.

• Greeting all customers in a polite and friendly manner
• Interact with customers to determine satisfaction levels and provide an excellent service experience
• Solicit positive social media responses and reviews
• Accept payment for completed service work and balance receipts at the end of shift
• Restock refreshments, food, and lobby materials in the customer lounge
• Keep the lounge area neat and inviting during business hours

• Excellent communication skills and ability to be a team player
• Ability to minimize and redirect customers frustrations
• Trainable
• Outgoing and friendly personality with great customer handling skills
• Professional appearance
• Strong organizational skills

• Base pay is hourly and determined by your skills, experience and performance
• Medical, Dental and Vision Plans
• Vacation Time
• 401k Plan
• Paid training
• Vehicle purchase discounts

• Entry level

• Full-time

• Administrative

• Motor Vehicle Manufacturing