Front Desk Receptionist

Job Description

Job Description

Job Title: Dental Insurance Coordinator

Location: Rock Hill, SC

Job Type: Full-Time or Part-Time

About Us: We are a well-established, patient-focused dental practice in Rock Hill, SC, dedicated to providing high-quality dental care in a comfortable and welcoming environment. Our team of professionals is passionate about helping patients maintain optimal oral health, and we are looking for an organized, detail-oriented, and proactive Dental Insurance Coordinator to join our dynamic team.

Job Description: As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients' dental insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims-related issues. Your exceptional communication skills and attention to detail will help create a seamless experience for both our patients and the practice.

• Verify patient insurance benefits and coverage before appointments.
• Submit and track dental insurance claims for procedures performed.
• Follow up on unpaid or denied claims and work with insurance providers to resolve issues.
• Explain insurance benefits and coverage to patients in a clear, understandable manner.
• Assist patients with billing inquiries and help resolve payment issues.
• Maintain accurate patient records and ensure proper documentation of insurance information.
• Process and update insurance information in our system.
• Work collaboratively with the front office team to ensure smooth patient flow and accurate billing.
• Stay up-to-date with insurance policies, procedures, and industry changes.

• High school diploma or equivalent (required).
• 1-2 years of experience in dental insurance billing or coordination (preferred).
• Strong knowledge of dental insurance plans, codes, and terminology.
• Excellent communication and customer service skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in dental practice management software (experience with Dentrix, Eaglesoft, or similar systems is a plus).
• Ability to work independently and as part of a team.

• Competitive salary based on experience.
• Health and vision insurance.
• Paid time off (PTO).
• 401(k) with employer match.
• Continuing education and professional development opportunities.
• Positive and supportive team environment.

We look forward to meeting you and welcoming you to our team!