Sandhills Teen Specialist

Richland Library is seeking to hire a Full-Time Teen Specialist Public Service Professional at our Sandhills location . Sample Duties:

• Knowledge of mission of public library systems and related services and the ability to learn principles and practices of library operations
• Knowledge of the principles and practices of the assigned operational areas and patron service
• Performs professional-level Library duties including answering reference and technology questions, responding to customer requests, completing complex processes correctly, and interpreting Library policies and procedures to customer and other staff members
• Supports the department / location manager with the hiring, training, and supervision of staff and volunteers including but not limited to, assigning and communicating daily activities and priorities, guiding the work of staff and volunteers, communicating important location, system, and organizational information and updates, and coordinating training
• Answers directional and informational questions about the Library including its services, materials, programs and initiatives
• May serve as a liaison for a target audience and provide specialized services to that audience
• Collaborates with managers, colleagues and partners to develop and conduct Library programming that serves diverse community needs
• Assists customers and colleagues with addressing and resolving problems
• Responds to and resolves problematic customer situations and events; enforces the Richland Library Code of Conduct and follows established guidelines
• Performs various tasks related to collection maintenance, including but not limited to assisting with weeding of materials, creating engaging displays, and shelving materials
• May participate in a variety of other professional-level activities including but not limited to outreach efforts, collection development, volunteer supervision, and assisting with administrative activities
• Performs start up or closing tasks for specific shifts
• Gathers, organizes, and prepares statistics
• Assists customers with locating materials and using PAC terminals, copiers, and other equipment
• Uses technology for a variety of tasks including communication, scheduling, creating reports and tracking data; monitors automated functions and equipment; escalates issues to appropriate staff, as needed; maintains current knowledge of developments in the Library technologies
• Ensures that Library interior appears clean, tidy, attractive, and inviting to customers including managing and merchandising library collections
• Serves as liaison to various committees within the library system; coordinates special projects, meetings, and events as assigned
• Observes, identifies, and recommends operational changes throughout the library system as appropriate
• May assist with preparation and review of budget requests
• May coach, mentor, and guide staff or volunteers to achieve improved levels of excellence
• Follows organizational, County, and public health and safety guidelines and protocols; performs job functions in a safe manner and reports all safety hazards per established policies and procedures
• Attends and participates in staff and professional group meetings; stays current on new trends and best practices
• Learns and consistently exhibits Richland Library’s brand promises in all interactions with customers and colleagues; provides outstanding customer service to all internal and external customers; successfully ascertains and meets the individualized needs of each customer
• May be required to work nights and weekends based on organizational responsibilities and job requirements
• May manage operations during absence of higher-level staff

Bachelor’s degree in related discipline; supplemented by some previous directly related experience; or an equivalent combination of education, certification, training, and/or experience.

American Library Association (ALA) accredited Master of Library and Information Science (MLIS)

Where:Richland Library Sandhills, 763 Fashion Drive, Columbia, SC 29229

Salary:$1,612.50 bi-weekly plus excellent benefits .

Hours:37.5 hours per week on rotating weekend…