Director of Admissions

Location: Boiling Springs

Classification/FLSA Status:
Level II (Exempt Administrative)

Primary Function:
The director of admissions, under the supervision of the vice president for strategic enrollment management, has the primary responsibility of overseeing the daily operations of the admissions team. The director of admissions has primary responsibility for managing the prospective student database. The director of admissions is responsible for the supervision of the enrollment specialist and the enrollment marketing coordinator. In addition to supervisory duties, the director will manage prospective student records based on an assigned geographical territory.

The director of admissions is responsible for the oversight of the student ambassador program and admission events, either directly or indirectly.

Key Responsibilities:

* Oversee the daily operations of the admissions department, including critical admission functions, customer service and prospective student communications

* Foster relationships with prospective students and to serve as a primary resource for those students as they progress through the admission process; maintaining regular contact with those students via phone and/or electronic media to answer questions and facilitate their matriculation

* Maintain accurate admission applicant records, documenting all contacts with applicants in the CRM system

* Maintain up-to-date knowledge of pre-chiropractic educational requirements and knowledge of existing admission standards; utilizing that knowledge to evaluate college transcripts of prospective students and identify appropriate courses for the satisfaction of prerequisite requirements

* Communicate knowledge of the campus and campus life to prospective students during admission process

* Foster relationships between prospective students and key representatives from the college (i.e., current students, faculty and alumni)

* Participate in all planning stages of on-campus admission events

* Monitor and develop, if needed, the department's standard process for the collection of required documents and performance of transcript evaluations in order to ensure compliance with accreditation requirements, college policies and all other federal regulations related to college admission

* Evaluate applications of prospective students, making decisions regarding admission

* Develop and implement systems, in coordination with the vice president of strategic enrollment management and the enrollment operations manager, procedures and necessary policies for efficient recruiting and counseling processes which include, but are not limited to, timely follow-up through the CRM system, phone calls and regular contact with potential students in order to move them from prospective students to enrolled students

* Monitor reports and recruitment activities of the enrollment specialist offering support and corrective measures as needed to meet desired outcomes, benchmarks and measurable goals

* Ensure the accurate movement of data from the CRM system to the SIS system

* Be a resource for the development of recruitment materials

* Supervise the hiring, training and onboarding of new admissions staff

* Prepare and evaluate, along with the vice president for strategic enrollment management, the annual budget, CIP goals and enrollment goals for the department

* Represent Sherman College at colleges, universities, and other events, both locally and nationally

* Work with vice president for strategic enrollment management to develop and implement the college's comprehensive student recruitment plan.

* Have a thorough knowledge of the prospective student database in order to establish, create, and distribute reports for counselors to meet recruitment measures.

* Develop effective territory assignments of counselors in focus markets identified by the college.

* Establish benchmarks and measurable goals for admissions staff

* Participate in the planning, organization, and execution of campaigns through Slate

* Create, manage, and cultivate articulation agreements with other institutions

* Assist in the oversight and management the student ambassador program as either the directly responsible party or…