Director Student Support Svcs

Director Student Support Svcs

Reporting to the Assistant Dean, the Director of Student Support Services will provide leadership, direction and development for student affairs for USC Salkehatchie with two campuses located in Allendale and Walterboro SC.

Functional area

s include registration, counseling, retention and student support services, orientation, tutoring and academic advising. Will serve on the campus student care and outreach team and coordinate retention efforts utilizing an early alert protocol.

Job Duty
- Staff Supervision & Leadership:
Supervise two full-time academic advisors, each responsible for a caseload of 85–100 students across two campus locations. Ensure advisors provide early alert intervention, transfer assistance, and manage Student Success Center Labs and associated programs. Supervise a full-time coordinator of student life responsible for:
Campus engagement activities. Student conduct processes. New student orientation. Advising the Student Government Association.

Job Duty
- Plans, directs and oversees the Center for Student Success, including development of policies and procedures, counseling, retention and student support services, orientation, tutoring and academic advising. Serves on the campus student care and outreach team and coordinates retention efforts utilizing an early alert protocol.

Job Duty
- Administer, develop and supervise the new student orientation programs on both campuses for both students and their parents and/or guests.

Job Duty
- Academic Advising Oversight:
Oversee all academic advising operations for USC Salkehatchie and Palmetto College students. Coordinate ongoing training and professional development for faculty program advisors. Ensure consistent, student-centered advising practices across campuses.

Job Duty
- Student Success & Retention:
Track and analyze key performance indicators including:
Fall-to-fall retention rates. Advising appointment volume. Workshop attendance. Other enrollment and retention metrics. Provide regular reports and insights to the Assistant Dean for Enrollment Management and Student Success.

Required fields are indicated with an asterisk (*).

Required Documents

• Cover Letter
• Resume
• List of References and Contact Information

Optional Documents

• Letter of Recommendation 1
• Letter of Recommendation 2
• Letter of Recommendation 3