Admissions Representative

Admissions Representative

This position will work at ECPI University’s Columbia, SC campus location.

The Admissions Representative plays a key role in recruiting new students to ECPI University, serving as a recruiter, advisor, and guide to prospective students.

• Provide excellent customer service to potential students through consistent outreach and follow‑up.
• Make outbound calls to prospective students who have expressed interest.
• Meet with potential students to explain program offerings and advise suitable programs aligned with their goals.
• Represent the university both on and off campus to prospective students, parents, and other stakeholders.
• Attend all admissions department meetings and training sessions.
• Accurately account for all inquiries and admissions activity; complete daily activity reports.
• Ensure that all enrollment paperwork is completed accurately and in a timely manner.
• Maintain current and accurate reports in university systems.
• Adhere to ECPI University policies, State and Federal laws, and accrediting body regulations.
• Network and build strong relationships to generate referrals.
• Collaborate with other departments to ensure student satisfaction.
• Assist in the planning and implementation of on‑campus events and programs.

Education/Experience

• Bachelor's degree preferred.
• 1–3 years of successful experience in sales, marketing, public relations, recruitment or a related field strongly preferred.
• 2–3 years of related experience including appointment setting, interviewing, relationship building, client services, and event coordination.
• Any equivalent combination of education and experience.

Skills/Abilities

• Passionate about helping others achieve educational and career goals.
• Excellent customer service skills, including effective follow‑up.
• Effective oral and written communication skills.
• Proficient computer skills and familiarity with professional social media use.
• Demonstrated ability to work independently and as part of a team.

Comprehensive benefits program designed to support faculty and staff health and work/life balance.

Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.