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Telecommunications Network Engineer
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-06-25
Listing for:
Hansen-Talent-Group
Full Time
position Listed on 2026-06-25
Job specializations:
-
Engineering
Systems Engineer, Telecoms Engineering
Job Description & How to Apply Below
Hansen Talent Group is hiring a Telecommunications/VoIP Engineer to support enterprise call center platforms, telecommunications systems, and cloud-based contact center solutions within a large enterprise environment.
Location: Partial Onsite – Tuesday through Thursday onsite required
What You'll Do- Design, develop, and support enterprise telecommunications and VoIP solutions
- Lead development of Avaya call center solutions including IVR, routing, VDNs, and vectors
- Conduct system evaluations, feasibility studies, and technology assessments
- Create technical documentation, workflow diagrams, and integration specifications
- Collaborate with business stakeholders to gather requirements and develop solutions
- Monitor telecommunications performance, capacity, and reliability
- Support cloud contact center platforms and enterprise telephony environments
- Develop recommendations for system upgrades, enhancements, and new technologies
- Ensure compliance with security, disaster recovery, and business continuity requirements
- Mentor junior team members and provide technical guidance
- Telecommunications, VoIP, or contact center engineering experience
- Experience with Avaya call center platforms and CCaaS solutions
- Knowledge of LAN, WAN, SD‑WAN, VPN, and cloud networking technologies
- Experience with JavaScript, Python, or Node.js development
- Familiarity with Git Hub, Service Now, and Azure environments
- Strong troubleshooting, analytical, and documentation skills
- Ability to lead technical discussions and work directly with stakeholders
- Bachelor's degree or equivalent experience
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