Telephony Engineer
Listed on 2026-09-20
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Engineering
Telecoms Engineering
* Description*
This is a 9-12 month contract opportunity with the possibility of extension.
This is an onsite Telephony Engineer consulting opportunity supporting our client in Columbia, SC. The role is responsible for operational support, administration, engineering, maintenance, and continuous improvement of the client's enterprise telephony and unified communications environment.
Responsibilities Include:- Provide operational and advanced telephony administration.
- Support moves, adds, changes, and disconnects for voice and unified communications services.
- Administer voicemail, conference services, call center services, IVR systems, vectoring, and telephony infrastructure.
- Maintain accurate E911 location information.
- Create technical documentation, knowledge base articles, and operational records.
- Serve as technical lead for telephony projects and system enhancements.
- Research, design, maintain, and implement enterprise telephony improvements.
- Configure and install telephony hardware including media gateways, telephones, and safety devices.
- Develop standards, processes, and configuration documentation.
Voip, Avaya, Unified communications, call routing, pbx
* Top Skills Details*Experience:
Proven experience supporting and administering Avaya on-premise PBX systems within an enterprise environment.
Experience:
Experience administering VoIP and unified communications platforms, including voice, voicemail, conferencing, and collaboration services.
Experience:
Knowledge of telephone network services, telephony network design, dial plans, call routing, vectoring, ARS routing tables, and route patterns.
Experience:
Strong knowledge of SIP, RTP, QoS, voice gateways, session border controllers (SBCs), PSTN integration, and related voice technologies.
Experience:
Experience troubleshooting voice quality issues, call routing problems, carrier connectivity issues, and E911 services.
Experience:
Advanced knowledge of systems administration techniques and tools.
Experience:
Experience identifying and implementing automation opportunities within telephony operations.
Skills & Qualifications *
Ability to work onsite and participate in the on call rotation
* Experience Level*Expert Level
* Job Type & Location*This is a Contract position based out of Columbia, SC.
* Pay and Benefits*The pay range for this position is $45.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Columbia,SC.
* Final date to receive applications*This position is anticipated to close on Aug 6, 2026.
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