Customer Service Rep(05693) - 113 N Earle St

Customer Service Rep(05693) - 113 N Earle St

Full-time

Job Category Org:
Store Customer Service Rep

We are looking for customer service reps with strong people skills to support a fast‑moving store environment.

• You must be 18 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

• Most tasks are performed from a standing position. For short distances walking and short durations is required.
• Paperwork normally completed at a desk or table.
• Bulk product deliveries unloaded with a hand truck; cases may weigh up to 50 lb.
• Cases are lifted from floor and stacked on shelves up to 72 in. high.
• Large cans of 3 lb 7 oz carried to storage shelves.
• Occasionally pizza sauce weighing 30 lb carried from storage to front store.
• Trays of pizza dough carried three at a time, weighing ~12 lb each.
• Pushing or pulling trays on dollies requires a force up to 7.5 lb.
• Infrequent navigation of stairs or ladder for maintenance.
• Forward bending at waist required at pizza assembly station; duration 30‑45 s at a time, repeated throughout day.
• Reaching above 72 in. occasionally to turn oven controls, change signs, or lift items on shelves.
• Continuous eye‑hand coordination required in assembling dough, using cutter or peel.
• Contracting may be required for hand tools such as pizza cutter, peel, or box shaping.

Career progression from Customer Service Representative to management, and ultimately to franchise ownership.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals to create an inclusive environment.

We take pride in our team members and in Domino’s Pizza, and aim to build a winning team that delivers outstanding service.

All your information will be kept confidential according to EEO guidelines.