Hoffmeyer Patient Services Representative

Careers at Novant Health Urgent Care

Formerly Doctors Care, Progressive Physical Therapy, and UCI Medical Affiliates

Novant Health Urgent Care provides exceptional healthcare through our network of urgent care centers and physical therapy facilities across South Carolina. Non‑medical management and administrative services for Novant Health Urgent Care are based in our Columbia, South Carolina office location. For decades, we have been committed to providing exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

As the largest urgent care group in South Carolina, Novant Health Urgent Care (formerly Doctors Care) has served quality urgent and family care to communities across South Carolina for more than 40 years. We provide exceptional healthcare to patients of all ages and conditions, making it easy to get the right care, right away.

Join our team of medical professionals and become a part of the preferred urgent care provider in South Carolina.

Novant Health Urgent Care centers are open evenings and weekends. They are staffed by licensed physicians, physician assistants, nurse practitioners, licensed nurses, certified medical assistants, laboratory technicians, registered radiographic technologists, and administrative support staff.

The Best Place for Care. The Best Place to Work.

Quality patient care is at the center of our mission, and we are dedicated to providing the same care for our employees.

• Medical, Dental, and Vision Insurance with PPO and HDHP plan options
• Employer‑paid life insurance
• Employer‑matched 403(b)
• Free urgent care visits with PPO insurance
• Employer‑matched HSA
• Short‑ and long‑term disability insurance
• Generous PTO package
• Employee Assistance Program (EAP)
• Numerous opportunities for career growth

Location: Hoffmeyer

Florence, SC

Job :8072

# of Openings:1

Location: (Hoffmeyer) Novant Health Urgent Care

Status: Full‑Time

Part of the Novant Health family based in North Carolina, Novant Health Urgent Care (formerly Doctors Care) provides exceptional healthcare through our network of more than 50 urgent care centers and 20 physical therapy facilities across South Carolina. Our Columbia‑based headquarters delivers non‑medical management and administrative services to support these locations. For decades, we have been committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

Why Novant Health Urgent Care? Here’s What We Offer!

• Competitive wages with annual market data review
• Incentive Pay Program
• Continuing Education Reimbursement
• Eligible employer under the Public Service Loan Forgiveness (PSLF) Program
• Up To Date  Subscription
• Generous PTO
• 403(b) with 100% vested match
• Health Reimbursement Account
• Flexible Spending Account
• Short term and Long‑term Disability
• Whole and Term Life Insurance
• Great working environment

NHUC is currently looking for a is currently looking for a patient service representative (PSR) to join our team. The PSR greets patients, assisting our patients with paperwork, maintaining the sign‑in sheet, and the overall appearance of the front office. The PSR also ensures the accuracy of the patient’s demographics, enter charges into the system and collects co‑payments as needed.

• Recognizes patient distress and takes action as necessary.
• Greets patients and ensures that the sign in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods.
• Verifies patient insurance eligibility via telephone, fax, or Internet, collects co‑payments. Also corrects information in patient demographics and changes with insurance carriers.
• Answers incoming calls and schedules appointments as needed.
• Cleans counters, empties trash, and cleans waiting room and up front area.
• When needed, refers patients to the billing department for…