Clinical Apps Analyst II

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care.

Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first Heart

CARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Participates in the analysis, design, testing, documentation, implementation, support and auditing of comprehensive Hospital Information Systems and electronic health records (EHR). Assists in evaluation, analysis, maintenance and development of system functionality to meet clinical objectives including participating in project plan development/tracking and workflow analysis. Coordinates resolution of system process or performance issues interacting with functional users, internal and external technology resources.

Serves as a liaison between the clinical users and the application team as well as assisting with education and training deployment.

*** UR or Oncology experience preferred***

Minimum Education
:
High School Diploma or Equivalent
Minimum Years of Experience
: 4 Years Directly Related Experience (IS or Clinical)
Substitutable Education & Experience
:

High School Diploma & 4 Years of Experience can be substituted for one of the following combinations:

Bachelor's Degree & 2 Years Related Experience;

Masters' Degree in a Related Field (IS, Clinical, Business or Healthcare Administration).

Required Certifications/Licensure
:
Current Epic Certification or must obtain Epic Certification within 6 months of entry into role
Required Training
:
Proficient in computers, use of clinical information systems, and Microsoft Office solutions;
Strong experience in use of clinical information systems that affect patient care;

Strong interpersonal skills and high degree of professionalism;

Presentation skills and the ability to communicate effectively.

• Utilizes in-depth understanding and knowledge of workflows, policies, and procedures, patient care/clinical business processes, regulatory requirements and best practices to:
  • Analyze existing practices by facilitating communication, cooperation and information from key users, ensuring patient safety and consistent practices throughout the organization.
  • Resolve problems and recommend solutions through research, inquiry and data analysis maintaining logs and tracking of issues.
  • Design, redesign and analyze processes and apply knowledge to build software application.
  • Contribute to the preparation of testing scripts and participate in testing for implementation, upgrades, and fixes. Performs unit, system and integrated testing tasks.
• Primary liaison between business units, technology and support teams.
• Elicit system requirements using interviews, document analysis, requirement requests, business and workflow analysis. Will be a team participant and contributor.
• Serves as project champion to promote the integration of technology into the clinical setting.
• Works with Information System Specialist and subject matter experts to develop tools and resources specific to the application. Will be a contributor and tester.
• Prepares and presents to different groups in an effective manner appropriate for the audience.
• Participates and supports project and team goals, objectives and timelines working with a sense of urgency and accuracy to ensure effective implementation.
• Documents needs assessments, processes, system requirements, change management, and user training materials to ensure successful communication to both technical team and the end user.
• Assists in software selection and evaluates emerging technologies staying abreast of best practices.
• Successfully engage in multiple initiatives simultaneously.
• Assists in the coordination of system acquisition and implementation of assigned applications, including hardware and software.
• Manages system set up and implementation.
• Monitors system performance.

• Participates in the planning and preparation of go-live implementation as well as updates, patches, and other routine maintenance.
• Provides ongoing user support and training, when applicable, paying keen attention to user needs and opportunities to offer solutions and modify processes to improve patient care and related…