Operations Analyst

## Operations Analyst Apply:
On-site:
Columbia, South Carolina:
Full time:
Posted Today:
End Date:
September 30, 2026 (3 days left to apply):
R1052451#
** Summary
* * Under general supervision, analyzes proposed policies, procedures, forms, and reports. Recommends operational improvement through standardization, simplification, discontinuance and other methods. Recommends installations of new systems/procedures. Reviews organizational functions and structure to avoid overlapping or duplication. May provide security administration to application supported by area when the appropriate written and approved request is received.#
** Description
* **
* Location:

** This role is ONSITE in Columbia, SC. Full time M-F 8am-5pm  
*
* What You Will Do:

*** Evaluates existing procedures and processes to make recommendations for improvement
* Monitors reports to assess the impact of performance on key measures
* Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics
* Assists in the implementation and maintenance of systems or processes to include testing
* May manage and relay the purpose, scope, and status of each implementation to management
* Develops and maintains written procedures within departmental and organizational standard
* May document and streamline automated procedures into end-user training material
* Conducts workflow and process audits of staff and reference materials as needed
* Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency
* Provides training for new employees and ongoing training as workflow efficiencies are revised
* Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends. Maintains area reports
* Quality check records affecting accuracy of reports by researching and testing processes and methods
* Maintains close contact with management to provide updates on any issue/projects
* Completes special projects and informs management of any trends or changes in statistical reports
* May serve as liaison between the department and other internal/external groups  
** To Qualify for This Position, You Will Need:**
* ** Required

Education:

** Bachelors degree OR 4 years job related work experience or Associate's and 2 years job related work experience
* ** Required work experience:
** 2 years of data analysis or related operations experience  
** We Prefer you have:**
* *
* Preferred Education:

** Bachelor's degree-in Business, Healthcare or other job related field
* ** Preferred

Work Experience:

** 2 years-of healthcare or insurance data analysis experience
* ** Preferred Software and Other Tools:
** DB2 skills. Knowledgeable of Cohere Health, Genesys, TNAV, and document distribution systems. Ability to work in Microsoft Excel and other Microsoft applications.  
** What We Can Do for You:
*** 401(k) retirement savings plan with company match
* Subsidized health plans and free vision coverage
* Life insurance
* Paid annual leave – the longer you work here, the more you earn
* Nine paid holidays
* On-site cafeterias and fitness centers in major locations
* Wellness programs and healthy lifestyle premium discount
* Tuition assistance
* Service recognition
* Incentive Plan
* Merit Plan
* Continuing education funds for additional certifications and certification renewal  
** What to Expect Next:
** After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with…