Night Audit Clerk

Night Audit Clerk

Night Audit Clerk responsibilities and qualifications for the Cambria Hotel Columbia Downtown.

• Assist and oversee all Front Desk and audit functions.
• Balance Food & Beverage outlets.
• Balance and post front office accounts.
• Distribute daily reports and other documents as requested.
• Follow all checklists to ensure duties performed each night; sign and date checklists.
• Work with staff to resolve guest requests.
• Handle guest check‑in/check‑out, inquiries and reported problems.
• Communicate with bell persons, drivers, housekeeping.
• Maintain house/cash bank, deposit keys; verify guest information.
• Assign rooms based on reservation requirements; maintain Front Desk log book.
• Check for guest mail/messages, inquire about their stay, thank them, offer future reservations.
• Issue department keys, maintain log, ensure timely delivery of wake‑up calls and express checkout bills.
• Know hotel emergency procedures; adhere to policies and changes.
• Handle major guest complaints and disturbances.
• Train, guide, and advise night employees; cover for sick or off employees.
• Request and inventory supplies for audit staff; report discrepancies to management.
• Maintain computerized hotel systems; comply with company rules and regulations.

• High school diploma or equivalent.
• Ability to work overnight hours and various shifts including weekends and holidays.
• High attention to detail.
• Strong desire to impact people.
• Outgoing and engaging personality.
• Computer skills; excellent verbal and written communication.
• Ability to work in a fast‑paced setting; stand for duration of shift.
• Experience with front desk/audit functions preferred but not required.

Compensation will be based on skill set, experience, and location. Pyramid Global Hospitality offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pyramid Global Hospitality is an equal opportunity employer.