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Front Desk Night Audit
Job in
Richburg, Chester County, South Carolina, 29729, USA
Listed on 2026-08-05
Listing for:
Holiday Inn Express & Suites Richburg
Full Time
position Listed on 2026-08-05
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hotel Front Desk Daily Duties
Hotel front desk daily duties typically include:
- Guest Check-In & Check-Out:
Registering guests, issuing room keys, and processing departures. - Reservations Management:
Handling bookings, cancellations, and updates in the system. - Customer Service:
Answering questions, providing information about hotel services and local attractions. - Handling Payments:
Processing room charges, deposits, and resolving billing inquiries. - Phone & Communication:
Answering calls, taking messages, and coordinating with other departments (housekeeping, maintenance). - Problem Resolution:
Addressing guest concerns and escalating issues when necessary. - Maintaining Records:
Updating guest information and ensuring accurate documentation
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