R.O. - Room Attendant-Atalaya Towers (part-time

Benefits

• Travel Perks to Resort Locations
• Company Perks Program

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

• Enter and prepare room for cleaning.
• Perform tasks including dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following standard operations procedures.
• Replenish guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam‑clean carpets, spring cleaning, super cleaning) as required.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
• Be familiar with resort services/features and local attractions/activities to assist guests’ inquiries.
• Respond to and resolve guest calls, guest requests, and guest complaints.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Work to achieve and exceed guest satisfaction scores.
• Assist team members, being ready and available to lend a helping hand.
• All other duties as assigned.

• High School Diploma/GED
• Previous hotel-related experience
• Strong attention to detail and a high standard of cleanliness
• Ability to work in a fast-paced environment with accuracy

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!