Host, Hospitality ​/ Hotel ​/ Catering, Server​/Wait Staff

THE LONGBOARD [SULLIVAN'S ISLAND] - LEAD HOST / HOSTESS

THE ATMOSPHERE

The Longboard Sullivan's Island is the second iteration of our celebrated coastal dining concept, first launched in 2015 on St. John, USVI. Echoing the island vibes of our flagship, the Sullivan's Island location offers refined, seafood-forward fare alongside a vibrant bar program featuring Caribbean-inspired craft cocktails. Our setting blends laid-back Low country charm with spirited Caribbean energy to create a relaxed, yet elevated dining experience.

Our restaurants are more than places to eat- they’re destinations to experience. We bring the vibes, the views, and the hospitality to match. With locations across the U.S. Virgin Islands and beyond, we’re all about blending world-class service with the soul of the Caribbean.

THE IDEAL MATCH

The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists in getting the job done, and enjoys working alongside a large team to improve performance and increase retention. First impressions are everything—and last impressions stick. At The Longboard, our hosts are the ultimate vibe-check: warm, professional, and completely in their element. We’re looking for standout personalities who are genuinely excited to serve up knowledgeable, friendly, and approachable hospitality.

Bring your energy, set the tone, match our standards, and always elevate the room!

BALANCED HOSPITALITY

The Longboard Sullivan's Island brings a fresh, vibrant take on coastal Caribbean dining-where tropical, casual vibes meet elevated experiences. Our restaurants are destinations that blend music, sunshine, island flavors, and top-tier hospitality into unforgettable moments. We’re laid-back but dialed-in. Professional but never stuffy. Every guest is welcomed like family- and we take that seriously.

• Create flawless first and last impressions for every guest who walks through our doors.
• Set the tone by making real, personalized connections with everyone - from regulars to first timers.
• Manage reservation systems, flow of service, and phones.
• Keep the restaurant balanced and maintain a rhythm throughout the day.
• Find creative ways to maximize our space and adapt to a fast-moving floor plan.
• Maintain open communication with guests with any delays or wait times – always keep them in the loop!
• Recognize the familiar faces of our industry partners and VIP guests, ensuring their visit is flawless and perfectly aligned with our hospitality standards.
• Good vibes only: prioritize respectful, open, and positive communication with the whole team.
• Collaborate effortlessly with your colleagues. Support your floor team and always lend hands when needed!
• Partner with management promptly to resolve any guest feedback or operational challenges.
• Keep the space crisp, clean, and clutter-free. Stay organized, stocked, and ready to go.
• Know the ballast background and what makes us tick! Our story is what sets us apart.
• Show up to show out. Look sharp, follow the dress code, and bring your best self to every shift.

• Minimum 1 year of host and/or restaurant experience (preferred)
• Excellent communication and interpersonal skills.
• Must possess an exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.
• Ability to work in an organized and professional manner.
• Able to work in a standing/walking position for long periods of time.
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
• Receptive to constructive criticism and performance feedback.

At our core, we live by values that shape every interaction, decision, and experience. We offer competitive pay and a culture that values growth. From day one, we’re committed to your personal and professional development through hands-on experience, ongoing training, and clear opportunities to advance. At Ballast Hospitality, when you grow, we grow .

• Integrity is everything
  . Without it, nothing else matters. We lead with honesty, accountability, and trust. Always doing the right thing, even when no one’s watching.
• We invest in growth
  . Continuous training and development aren’t…