Spa Reception

Spa Front Desk Associate & Attendant

Start your workday surrounded by 10 miles of pristine beach, sweeping marsh views, and world-class amenities. Just south of Charleston, Kiawah Island Club offers its members unmatched beauty and exceptional private experiences.

Sasanqua Spa, our luxury spa, provides massage, skincare, and salon services exclusively to Members. We're seeking a Part-Time Spa Front Desk Associate & Attendant to be the welcoming face of our serene retreat.

Compensation: $18+/hour + 3% spa service charge + 10% retail commission – with the 3% spa service charge, you have the potential to earn up to $26 an hour.

The Spa Front Desk Associate & Attendant is responsible for creating a warm, welcoming, and seamless guest experience from arrival to departure. This role supports daily spa operations by managing appointments, assisting members and guests, maintaining the cleanliness and presentation of spa facilities, and ensuring exceptional service standards are upheld at all times.

Key Responsibilities:

• Greet members and guests with professionalism and genuine hospitality
• Schedule, confirm, and manage spa and salon appointments
• Provide detailed information on services, amenities, and retail offerings
• Maintain a clean, organized, and serene front desk, lounge, and amenity areas
• Prepare treatment areas, restock supplies, and ensure facilities are guest-ready
• Handle check-in, check-out, and point-of-sale transactions accurately
• Assist with same-day bookings and member portal inquiries
• Support service providers with operational needs as required
• Uphold spa standards for presentation, discretion, and member privacy

Qualifications:

• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to multitask in a fast-paced, luxury environment
• Basic computer and scheduling system proficiency
• Flexible availability, including Saturdays and 1-2 days midweek
• Previous spa, hospitality, or customer service experience is a plus

This position plays a vital role in delivering a refined, relaxing, and personalized spa experience while maintaining the elevated service standards expected in a luxury club environment.

Job Title:

Spa Reception

Department:
Spa

Reports to:

Spa Director

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness.

Key Responsibilities:

• Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards…