Lodge - Serving​/Housekeeping

Find an amazing job and lifelong friends. This might just be the best winter you've ever had.

Heli and our family of brands, including Great Canadian Heli-Skiing and Heather Mountain Lodge, are here to guide each day—for both guests and employees—towards a #Best Day Ever  by sharing our mountains, community, and values. We’re always on the lookout for great people who want to be part of what we’re doing. Who love to ski or snowboard—and to share #Best Day Ever  experiences with their colleagues and with our guests.

Our Core Purpose is to inspire our guests to live adventurous lives, by creating and celebrating Best Day Evers.

Our Core Target is to create 10,000 Best Day Ever experiences by 2028.

Our company cultural
Core Values
include:

OWN IT.
This is your life, own it and grow it. No apologies, No excuses.
(Self-Accountability)

SEEK GREATNESS.
Innovate and improve.
(Commitment to Excellence)

GO DEEP.
Invest in creating long-term relationships.
(Build Trust)

ELEVATE.
Set others up for success.
(Empower)

BE WILD.
Feed your soul.
(Living your best Adventure)

If you answer yes to any or all of these questions, please read on for current opportunities to join our mountain community.

• Are you a positive person who’s passionate about providing second-to-none service?
• Are you looking for a great job and a great lifestyle?
• Do you want to meet interesting people from all over the world?
• Would you love to have new experiences in the mountains?
• Do you want to live in a place with the world’s best backcountry and resort skiing in your backyard?
• Would you like to work for the greatest heli-ski resort in the world?

POSITION OVERVIEW:

• Troubleshooting and continual maintenance of operating systems. Communicating with various third party software providers.
• Work with the accounting team to ensure payments are received, statements are correct and accounts are posted accurately.
• Directly managing a small team
• Coordinating with the sales team to communicate the details of accommodations, personal preferences and overall requirements.
• Direct coordination with guests regarding reservations, including inputting new guest information and stay details.
• Supporting lodge staff and the guiding team in creating a high standard of quality in guest experiences.
• Taking guests through check-in & check-out processes
• Conduct daily tasks that assist with the smooth operation of the front desk and retail shop area, such as restocking, reorganizing and inventory management of the retail area, preparing and sharing reports, requests or any pertinent information with other departments and maintaining a tidy and presentable work space at all times
• Act as the information center of the lodge for guests and staff in an attentive, courteous and friendly manner
• Perform any other duties assigned by the direct manager
• Assist other departments when required
  • Minimum 5 years of guest service experience
  • Experience with EoD reconciliations and accounting
  • Retail experience is an asset, particularly outdoor retail goods.
  • Outdoor industry experience is an asset
    
    First Aid certification is an asset
  • Ability to lift items up to 50 lbs.
  • Flexible with scheduling
  • Excellent teamwork, communication and management skills
  • Highly organized and excellent troubleshooting skills
  • Visa Requirements:
    Must be legally eligible to work in Canada

Term: October 12 2026 to 15th April 2027 with potential to turn into year round position

Wage: $22-25 per hour and hourly based share of Great Canadian Heli-Skiing Tip Pool

Each winter season, we hire for the following hospitality positions:

Each winter, we hire for the following heli-ski guiding and operations roles:

Applicants must have the following characteristics and qualifications:

• A positive attitude and strong work ethic.
• Can work effectively both independently and as a team member
• Professional presentation in speaking, dress and grooming.
• A passion for backcountry skiing and/or snowboarding.
• Two professional references.
• Canadian citizenship or permanent resident status or a Canadian visa/work permit valid for the entire duration of the season for which you are applying
• Guides must have ACMG, CSGA or equivalent ski guiding certification.

In exchange for your awesomeness, we offer the following compensation and benefits:

• Competitive wages
• Free meals and accommodation while working
• Food and beverage discounts at our Lodge
• Pro deal purchasing from our suppliers
• Opportunities to resort ski and heli-ski for free
• Lodging discount for family and friends
• Discounted standby heli-ski rate for family and friends
• Employee referral bonus program
• In-house training and development programs
• End of season celebration
• The opportunity to work and play in an extraordinary environment